What is Channel Mapping?
Mapping involves using channel ID to connect to the applicable room type/rate plan. Mapping is currently done by the STAAH team. Please contact your local partner services team to enable this feature, once you have set up your new rate plans and deals on the OTAs.
When you have new deals or rate plans on the OTAs, ensure that you have set these up on STAAH Instant as well. Be sure to see that the setup on the channel matches your setup in STAAH. Load all details including extra guest charges, inclusions and room capacities, where applicable.
We are exploring newer, better and faster ways of getting mapping done for you. Thanks for your enthusiasm.