FAQ Instant Channel Manager

How do I mark a Booking as a No Show?

Properties have the ability to mark a booking as a ​”​No Show​” directly in STAAH.  This can be done for all booking.com reservations, after the check in date.​  Learn how to do this here.

You will need to go to other OTAs for no show.  Booking.com has allowed STAAH to manage this feature, but all other Channels need to be changed through their Channel Extranet.

Once a booking has been marked as no show, this cannot be changed.

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