If you cannot find your access key, you can reset your own Access Key via the STAAH Instant Extranet.
The access key is required for retrieving credit card information from STAAH Instant > Bookings
To reset your Access Key, go to the SETTINGS icon > ACCESS KEY > Follow the prompts
You can’t remember your current Access Key? Don’t worry.
Click the ‘Forgot Your Access Key’ link
You will receive an email with a link, at your registered email address. Please note this link is only valid for 3 hours.
The link will re-direct you to the page to reset your access key.