ConvertDirect – Customise Information on Booking Details Page
We understand the need to simplify the booking process for a customer. As time is valuable, the quicker it is for a customer to complete a booking, the better!
All Posts from STAAH Support
ConvertDirect Group Booking Engine – Promo Code Feature
ConvertDirect Group Booking Engine – Promo Code feature The new version of group booking engine allows Promo Codes to be used at a Group Level. This feature allows a property to set promo code at group level for multiple/ all properties within the group. Only promo code set via group level will be applicable …
Tax / Surcharge Feature for Convert Direct
We have enhanced the tax/ surcharge feature. This includes the ability to have tax based on ‘Flat Tax’ or ‘Slab Tax’ model, multiple tax settings, and multiple surcharge settings. This feature used to be enabled only on request.
Discount on Extra Guest Charge (Using Promo Code)
By default, the discount set for a promo code only applies to the BASE rate. This means, if the room allows extra guest and a charge applies, the discount does not extend to extra guest charge.
Customize your Weekend Marker
Growing into new markets, we at STAAH realize that the traditional weekend of Saturday and Sunday may not apply in some countries. Our new extranet feature allows a property to control the weekend marker on the STAAH Instant Extranet .
ReviewMinder
Manage your Reviews & Reach out to your guests directly REVIEWMINDER by STAAH, is our newest offering. See your reviews from multiple sites in one location, manage your feedback and share reviews to FB too.
How do I setup a Child Policy or Rates for Children?
Every Room Type setup allows you to define the Maximum number of Guests and Maximum Number of Adults per Room. If the Number of Adults is less than the Max Number of Guests, the difference will be = number of children For example: In this Example, the Room takes a maximum of 4 guests. The …
Currency seems wrong – What do I do?
The Base Currency of your setup in STAAH is usually in the local currency of your country. In some cases the setup in STAAH maybe based on USD or GBP for example and the channel may be showing local currency. In this case, multipliers are setup in the mapping to push out the conversion accordingly. …
Contact STAAH SUPPORT – Available to help you
STAAH Partner Service Teams are setup to provide product and technical support to our accommodation clients globally. Partner Service Teams are located in various regions and works in varying time zones to ensure efficient responses to all queries raised. For further information and details on how to contact us for your query or for training, …
What are Room Codes? Why do I need them?
Within the Channel Manager Setup, all variables are assigned a numerical code. Hence, all Room Types set up in the system have a unique identifying code as well. These Room Codes are important, if you have a PMS needing to make a connection with the Channel Manager. When the PMS connection is to be made …